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Posted:
June 10, 2026
Location:
Clarence, NY, United States
Job Description
BankOnBuffalo, Contact Center Agent
Clarence, NY (http://maps.google.com/maps?q=9865+Main+Street+Clarence+NY+USA+14031) • Contact Center
Job Type
Full-time
Description
A Contact Center Agent is responsible for providing exceptional customer service for CNB’s Family of Banks and support to clients through calls, live chats, and text messages. This includes assisting with transactions, troubleshooting issues, and answering inquiries.
Below is a list of essential functions for this position. Additional responsibilities may be assigned in the position.
KEY RESPONSIBILITIES
+ Provide prompt and courteous assistance to clients, addressing their inquiries and resolving issues related to banking services.
+ Accurately assist clients with various transactions and account inquiries, ensuring accuracy and efficiency through calls, live chats, and text messages.
+ Diagn...
Clarence, NY (http://maps.google.com/maps?q=9865+Main+Street+Clarence+NY+USA+14031) • Contact Center
Job Type
Full-time
Description
A Contact Center Agent is responsible for providing exceptional customer service for CNB’s Family of Banks and support to clients through calls, live chats, and text messages. This includes assisting with transactions, troubleshooting issues, and answering inquiries.
Below is a list of essential functions for this position. Additional responsibilities may be assigned in the position.
KEY RESPONSIBILITIES
+ Provide prompt and courteous assistance to clients, addressing their inquiries and resolving issues related to banking services.
+ Accurately assist clients with various transactions and account inquiries, ensuring accuracy and efficiency through calls, live chats, and text messages.
+ Diagn...
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Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
Clarence, United States
Posted:
June 10, 2026
Deadline:
June 21, 2026