Job Description
Job Responsibilities
Data Entry/Onboarding of claimants in Salesforce.
Reviewing claimants bankruptcy (legal) documents, maintaining account documents/files, sending LOI, sending and responding to emails, etc.
Coordinating with members of onshore team and departments entwined with service line. Additionally, handling communication with Trustee, Assistant US Trustee, and Bankruptcy Attorney, and firm representatives via emails/calls to resolve the lien in a timely manner without any escalation.
Responding to all emails received personally or in mailbox within given TAT as per the SOP or 24 hours.
Maintaining service line tracker, account documents and files with precision. Keen eye for little details and ability to flag potential problems and resolving them before they become major escalation.
Will be responsible for overlooking junior team members work, addressing their queries, mentoring and shadowing them.
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