Banquet Captain Position at Fairmont Empress

Join Fairmont Empress Hotel as a Banquet Captain, where you will ensure exceptional guest experiences through expert service and event coordination. This role is integral to our hospitality team.
As Banquet Captain, you will lead the banqueting team, ensuring flawless execution of events and exceeding guest expectations. Your leadership will foster a collaborative environment while you manage logistics, from setup to service, across multiple dining formats. You will focus on guest interaction and enhance the overall dining experience.
Key Responsibilities:
• Supervise daily banquet operations and staff assignments
• Handle event logistics and guest requirements effectively
• Build rapport with guests and address feedback promptly
• Facilitate communication among departments
• Maintain equipment and adhere to safety regulations
Requirements:
• At least one year in a supervisory food service role
• Strong conflict resolution and decision-making skills
• C...