Banquets - Supervisor

Chop Steakhouse & Bar - Edmonton Downtown, St, Edmonton, Alberta, Canada

Job Description

Posted Thursday, May 16, 2024 at 4:00 AM

Under the responsibility of the Event Manager, the supervisor actively participates in the organization of events. They organize and supervise activities related to event and meeting services according to established standards. When required, they also perform supervisory tasks for the Restaurant.

Tasks and responsibilities

• Motivate, supervise, train and mentor service employees under their responsibility;
• Supervise the smooth running of meals and coffee breaks;
• Distribute work and plan schedules for servers and team members;
• Perform administrative duties related to payroll and tip distribution;
• Ensure the highest quality of customer service and satisfaction during and after the service and handle complaints where applicable;
• Organize the assembly and disassembly of e...