Barista

Key Performance Area:

1. Ensure good customer service

• Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
• Packaging food and beverages for sale.
• Updating signage and displays to attract customers.
• Ensure that beverages and food are served timeously.

2. Serving of hot and cold beverages and food

• Serving foods, such as sandwiches or baked goods, grinding and blending coffee beans, brewing coffee and tea, serving smoothies milkshakes and                            serving items to customers.
• Adhering to all food safety regulations and quality controls.
• Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.