Barista Supervisor

DUTIES AND RESPONSIBILITIESA. Operations & Service Management

• Supervise daily barista operations during assigned shifts.
• Ensure all beverages are prepared according to company recipes and quality standards.
• Monitor speed of service and customer flow to ensure efficiency.
• Handle customer concerns and resolve complaints professionally.
• Ensure cleanliness and organization of bar area, equipment, and storage areas.

B. Team Leadership & Supervision

• Lead, motivate, and coach baristas to maintain high performance.
• Assign duties and monitor staff productivity during shifts.
• Conduct on-the-job training for new and existing baristas.
• Provide feedback and recommend corrective or disciplinary action when necessary.
• Promote teamwork and positive work environment.

C. Quality Control & Compliance

• Ensure compliance with food safety, sanitation, and hygiene standard...