Job Description
Responsible to host and serve all guests, ensuring they have an exceptional drinking & dining experience; creating lasting memories and building relationships. You will bring our bar concepts to life by using your personal flair and style when interacting with our guests.
Main Duties and Responsibilities:
To ensure the delivery of brand promise and provide exceptional guest service at all times, reinforcing Hyatt’s Values and culture characteristics
To follow all skills trained in the departmental core Training
Take care of the equipment as if it were your own
Know the daily targets and projections
Attend lunch and dinner brief with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
To be fully conversant with all services, offers, promotions and facilities offered by the hotel
Communicate effectivel...
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