Bayshore Healthcare Case Manager

Join Bayshore as a Case Manager to enhance patient care for Iqirvo. You'll provide essential support services in a fast-paced, collaborative environment.
This Case Manager role on the Ipsencares program requires you to assist patients and physicians with program-specific paperwork. You will also play a critical part in removing barriers to treatment by facilitating reimbursement and drug access. Building strong, trustworthy relationships is key to ensuring a positive patient experience.
Key Responsibilities:
• Welcome patients into the support program
• Coordinate reimbursement navigation and policy information
• Communicate with patients' healthcare teams
• Provide direct assistance via toll-free helpline
• Maintain accurate records for continuous care
Requirements:
• Completion of post-secondary education or equivalent
• Demonstrated experience in customer service
• Knowledge of reimbursement and insurance processes
• Proficiency in both English an...