BDC Agent

Crossroads Chevrolet

Mount Hope, WV

Full Time

Job Title: Sales BDC Agent

Location:
Crossroads Chevrolet – Mount Hope, WV

Position Overview

Crossroads Chevrolet is seeking a motivated and professional
Sales Business Development Center (BDC) Agent
to join our growing team. This role is critical to our sales operation and serves as the first point of contact for many of our customers. The ideal candidate is confident on the phone, organized, goal-driven, and committed to delivering an exceptional customer experience.

Key Responsibilities

• Respond promptly to inbound sales leads (phone, internet, text, and email)
• Make outbound calls to follow up on internet inquiries, unsold prospects, and past customers
• Schedule and confirm showroom appointments for the sales team
• Accurately document all customer interactions in the CRM
• Maintain high standards of professionalism and customer service...