BE Quality Manager

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Job Description:

Process Orientation & Management

• Tracking and reporting of Contractual Compliance performance for the Geo
• Adherence to Transition tollgate review process   
• Planning & coverage of Certifications/ Audits     
• Self-Assessment Implementation and coverage
• Client CSAT, CHC, and iCSAT process implementation

Project planning & implementation

• Initiat...