Bedside Patient Experience Ambassador

Elevate patient services as a Bedside Patient Experience Ambassador with HealthHub in Canadian hospitals. Focus on customer satisfaction and revenue generation through effective marketing of services.
This role centers on delivering high-quality service to patients using HealthHub devices while ensuring availability and awareness of rental options. Collaborate with both internal teams and hospital administrations to drive patient engagement and sales performance. Play a critical part in achieving revenue targets through insight-driven marketing.
Key Responsibilities:
• Provide outstanding customer service at each interaction
• Promote and inform patients about HealthHub rentals
• Achieve revenue targets by leveraging effective tools
• Gather patient and staff feedback for service enhancement
• Conduct equipment audits and maintain marketing material stocks
Requirements:
• Background in customer service, preferably in health settings
• Strong communication ...