Benefits Account Administrator

About the Role

As a Benefits Account Administrator, you will be responsible for managing employee eligibility across insurance carrier platforms and ensuring accurate enrollment processes. This role involves handling data updates, responding to inquiries, and maintaining clear documentation to support operational efficiency. You'll collaborate with carrier representatives, work with census data in MS Excel, and contribute to special projects that enhance team performance.

Key Responsibilities

• Manage employee eligibility on carrier sites.
• Review and process batches in the operations queue.
• Update internal systems with eligibility documentation.
• Respond to inquiries within established timeframes.
• Communicate enrollment actions with insurance carriers via phone, email, or web portals.
• Prepare and clean census data using MS Excel for carrier submissions post-enrollment.
• Maintain and improve process documenta...