Benefits and Leave Experience Advisor

Benefits and Leave Experience Advisor

**Requisition ID:** 211892

We are committed to investing in our employees and helping you continue your career at ScotiaGBS

**Purpose**

Responsible for the accurate and timely execution of employee leave data changes including reviewing, transacting or answering escalated inquiries on paid and non-paid leaves of absences, in line with standard policies, procedures and service level agreements. As a member of the Benefits & Leaves Experience team, will also be involved in gathering information to help resolve escalations where appropriate.

**Accountabilities**

+ Champions a customer-focused culture to leverage broader Bank relationships, systems, and knowledge
+ Enters/processes employee leave status changes in HR systems throughout the leave process
+ Ensures data accuracy and integrity of employee records through established internal control mechanisms
+ Responds to inquiries pertainin...