Benefits Payment Analyst at CIC Insurance

Confidential

Full-Time Kenya, Kenya Other-General

Posted:

March 02, 2026

Location:

Kenya, Kenya, Kenya

Job Description

Job Description
CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi

Benefits Payment Analyst
PURPOSE:

Reporting to the Benefits Payment Manager, the role holder will fulfil promises and obligations of risks assumed by the company on behalf of its clients by efficiently processing all certain and uncertain claims and settling within the stipulated timelines.

PRIMARY RESPONSIBILITIES:
Register, analyze and process all reported uncertain claims and advice clients on the required claims supporting documents

Verify and authorize processed claims up to specified limits;

Resolve customer complaints and disputes swiftly, fairly and diplomatically;

Analyze policies due for certain claims and process the claims within stipulated timelines.

Comm...

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Job Overview

Job Type: Full-Time

Location: Kenya, Kenya

Posted: March 02, 2026

Deadline: April 11, 2026