BERA-Sales Customer Service

About the role

We are seeking a talented and passionate Sales Customer Service representative to join our team at YS AUTOWORLD SDN. BHD. in Bera, Pahang. This full-time position will play a crucial role in delivering exceptional customer service and support to our valued customers.

What you'll be doing

• Providing exceptional customer service and support to customers through inbound and outbound calls
• Assisting customers with enquiries, sales, and after-sales support for our PROTON vehicles
• Maintaining accurate customer records and updating information in our systems
• Handling customer complaints and escalating issues when necessary
• Collaborating with the sales and technical teams to ensure seamless customer experiences
• Participating in training and development programmes to continuously improve customer service skills

What we're looking for

• Minimum 1 year of experience in a customer serv...