BigFix Support Engineer

HCL Software is growing in Manila Apply now and be part of our team
Basic Qualifications:
BS in Computer Science, Information Technology, Engineering or a related field
Experience in performing problem determination & root cause analysis.
Great relationship attitude for managing client expectations and satisfaction
Some experience of working with customers and supporting internal or external clients
Knowledge on:
Multiple operating systems (Windows, UNIX)
Shell script (UNIX and Windows)
SQL Language and databases (DB2 and MSSQL)
Networking (basic)
Ability to collaborate with geographically distributed cross-functional teams
Good written and verbal communications skills
Fluent written and spoken English
Preferred Qualifications
Master's Degree in Information Technology
Some experience of working with customers and supporting internal or external clients
Responsibilities:
The candidate will have a strong technical background and be re...