BigFix Support Engineer

HCL Software is growing in Manila! Apply now and be part of our team!

Basic Qualifications

• BS in Computer Science, Information Technology, Engineering or a related field
• Experience in performing problem determination & root cause analysis.
• Great relationship attitude for managing client expectations and satisfaction
• Some experience of working with customers and supporting internal or external clients
• Knowledge on:
  • Multiple operating systems (Windows, UNIX)
  • Shell script (UNIX and Windows)
  • SQL Language and databases (DB2 and MSSQL)
  • Networking (basic)
• Ability to collaborate with geographically distributed cross-functional teams
• Good written and verbal communications skills
• Fluent written and spoken English

Preferred Qualifications

• Master's Degree in Information Technology
• Some experience of workin...