Bilingual Account Manager - Rouyn Noranda

Job Description

• To sell the company and its services to new and existing clients, while meeting the customers needs, through personalized service by performing the following duties.
• Travel throughout assigned territory to call on existing and prospective customers to solicit business, explain the services of the company to the client using consultative selling techniques - 60%
• Telemarket existing and prospective customers to solicit business - 10%
• Follow up with all customers regarding rate requests, increases, claims, service failures, concerns - 20%
• Prepare reports of business transactions for corporate internal use ie. new business, lost business, competition, accounts at risk, accounts lost, questionnaires, sales leads, etc. - 10%
• Recommend ways to improve service to customers, including the use of the website and relative efficiency tools, quality of bills of lading, packaging and reduce claims
• Recom...