Bilingual Account Manager

Bilingual Account Manager – Wealth & Brokerage Services (Toronto or Montreal)

Contract: 6 months with potential to convert | $25–$30 per hour

Hybrid: 4 days in‑office and 1 day work from home, business professional attire required.

What You’ll Do

• Build and maintain strong, professional relationships with assigned Portfolio Managers and Introducing Brokers.
• Act as the liaison between clients and internal operational teams to ensure seamless execution of service requests.
• Provide guidance on policies, procedures, and platforms that impact clients’ day‑to‑day operations.
• Ensure prompt, thorough resolution of client issues while identifying opportunities for process improvement.
• Keep clients informed of new products, developments, and service offerings relevant to their business.
• Attend and represent the organization at client meetings and business functions.
• Conduct regular client c...