Bilingual Account Support Representative, Employer Solutions

Bilingual Account Support Representative, Employer Solutions

Location: Montréal, QC, CA

TELUS Health is a global leading health and well‑being provider, delivering a Total Wellbeing Solution through its Award‑Winning Employee Assistance Program and digital wellness platform. The Employer Solutions team supports the overall health and wellbeing of over 35 million lives worldwide, combining clinical expertise, global presence and mobile‑first technology.

Responsibilities

• Achieve identified revenue and growth targets
• Respond to client inquiries & service requests pertaining to their programs and services
• Execute client contracts and programs
• Govern program execution, including reviewing internal reporting and identifying issues
• Issue reports to clients
• Provide client support, annual planning preparation and meetings where appropriate
• Execute manager and employee orientations, delive...