Bilingual Back Office Specialist (EN/ES) – Onsite

A global customer service provider in Mexico City is seeking a Bilingual Back Office Agent (English/Spanish) to provide exceptional customer support. This role focuses on reviewing contracts, troubleshooting issues, and ensuring high customer satisfaction. Candidates should have a high school diploma and 3 years of contact center experience, with strong attention to detail and communication skills. This position requires working on-site, with paid training and various benefits.
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