Bilingual Banking Associate in Estates

Become a pivotal Bilingual Banking Associate with expertise in estate files. This position blends compassion with operational support in a dynamic financial institution.
Our esteemed financial client seeks a detail-oriented Bilingual Banking Associate specializing in estate files. In this role, you'll support estate processing, ensuring high standards of accuracy and compliance. You'll directly assist clients with sensitive inquiries while collaborating with a dedicated team to meet service goals.
Key Responsibilities:
• Process estate files accurately and efficiently
• Communicate sensitive information compassionately
• Provide robust operational support to meet targets
• Handle escalated customer issues through established methods
• Collaborate within a fast-paced and dynamic environment
Requirements:
• Bilingual in English and French
• Proficiency in MS Office Suite
• Strong attention to detail and time management
• Experience with SLAs and high-v...