Bilingual Call Center Representative

LocationAguascalientesJob ScheduleFull-time, On siteEducation RequirementHigh school diplomaOverviewShape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation.We are currently looking for a Customer Service representative to join our team in Aguascalientes.The position is responsible for providing excellent and efficient quality service in inbound calls from customers or businesses that own a vehicle through Nissan Motor Acceptance Corporation (NMAC) or Infiniti Financial Services (IFS) in regard to any inquiry, complaint, and/or question they have regarding their loan and/or lease accounts (including technical support assistance to the NMAC/IFS website).
ResponsibilitiesA Day in the Life:Receives a standard number of inbound phone calls on active/inactive accounts from NMAC/IFS customers or businesses, NMAC/IFS dealerships, and/or third parties (other financial institutions, insurance companies, etc.) resolving inquiries, handling complaints, and walking them ...