Bilingual Claims Manager at Empire Life

Elevate your career with Empire Life as a Bilingual Manager in Life and Disability Claims Management. Lead remote team operations, ensure exceptional service, and drive claim outcomes effectively.
In this pivotal leadership role, you will oversee daily operations and talent development in the Group Operations team. The ideal candidate should have over five years of experience in Disability Management or similar fields, focusing on coaching and mentorship to enhance claim professionals' skills. Your expertise in data-informed decision-making will support effective management of mental health claims and ensure compliance with contract guidelines.
Key Responsibilities:
• Provide coaching and mentorship for claim professionals
• Establish measurable performance objectives for the team
• Deliver comprehensive training programs for new hires
• Facilitate daily team meetings for collaboration
• Drive file reviews to ensure accurate decision-making
Requirements:
• 5+...