Bilingual Claims Representative (French)

The Customer Service Representative (CSR) will be responsible for ensuring a high level of Customer Satisfaction.

The role will provide customers with post‑sales support for Schneider‑Electric’s core product line and advise potential and existing customers on product selection. This will require an understanding of system availability concepts and Schneider‑Electric’s solutions for providing uptime. CSRs are required to interpret policies and make business decisions under pressure, based on customer and company needs to meet deadlines with minimal supervision.

Opportunity for growth and advancement that is limited only by drive, desire, competitive spirit, and aptitude for learning.

Responsibilities

• Provides post‑sales support via phone, chat, and e‑mail.
• Coordinate with other teams/support to ensure that every interaction creates the optimal customer experience.
• Assist potential customers with product selection and conf...