Bilingual Client Care Associate

Ourclient is seekinga motivated and customer-focusedBilingual Client Care Associateto jointheirgrowing team. In this role, you will serve as a key point of contact for clients, providing timely, accurate, and support while ensuring a positive overall experience.

This personwill handle inbound inquiries, process documentation, and collaborate with internal teams and external professionals to address client needs. The ideal candidate is bilingual in English and French, thrives in a fast-paced environment, and demonstrates strong attention to detail, professionalism, and discretion.

Key Responsibilities

• Provide exceptional customer service in both English and French
• Manage a high volume of inbound interactions, including general inquiries, follow-ups, and service requests
• Accurately process client orders, registrations, and documentation in accordance with regulatory and internal requirements
• Update and maintain client re...