Bilingual Client Relations Specialist

Join as a Bilingual Client Relations Specialist, delivering efficient support in both English and French. Use your skills in a fast-paced environment to assist clients via calls and online services.
This full-time role starts in July 2026 and is part of a vibrant contact center team. You'll deliver exceptional service by helping clients navigate their banking needs and proactively suggest suitable financial products. Your ability to engage clients effectively will contribute significantly to their overall experience.
Key Responsibilities:
• Provide high-quality service across calls and digital platforms
• Support clients with their banking transactions and needs
• Educate clients on financial products and self-service tools
• Eliminate barriers to service excellence on first contact
• Build strong relationships to improve client satisfaction
Requirements:
• Excellent English and French language skills
• Strong curiosity toward client needs and solutions