Bilingual Client Service Specialist

We are seeking a Bilingual Client Service Specialist to join our team in Winnipeg, MB, Toronto, ON or Laval, QC.

Responsibilities

• Develop and maintain relationships with clients and multiple insurance companies
• Provide day to day management of client requests, claim activities, and general administration and maintenance of group client activities
• Interact with insurance companies, clients, advisors, and plan members to provide information in response to inquiries about products and services
• Independently manage clients’ enrollments, terminations, amendments, salary and status changes, including data entry into internal systems
• Provide support to Account Managers, including the set-up of new groups, client service, and administration
• Maintain security and confidentiality of client information
• Provide benefit plan administration training for new and existing clients
• Assist clients with cla...