Bilingual Credit Administrator - Guelph

Advantages

• Hybrid Flexibility: 3 days in office, 2 days remote.
• Great Culture: supportive, collaborative, professional team.
• Weekly Pay standard via Randstad, access to benefits program.
• Competitive Pay: $24.00 per hour.

Responsibilities

• Conduct credit reference checks for new and reactivated customer accounts.
• Manage outbound daily reference calls professionally.
• Provide bilingual (French/English) email support, including sending invoice copies and account statements.
• Reach out to customers about pending orders due to outdated credit card information using approved scripts.
• Support English credit reference checks as workload permits.
• Accurately update customer profiles, contact info, and account notes within internal systems.
• Maintain the highest level of professionalism and confidentiality when handling sensitive customer and credit data.