Bilingual CSR

Unifin Inc is a BPO company with multiple operations in North America, Latin America, and Asia Pacific Region. We are looking for an extraordinary talent who will be part of our unique and diverse team. Are you passionate about joining a company where opportunities are unlimited? Do you love taking challenges and making your brilliant ideas into reality?
Be one of us and be part of our success story
Your role as
a
Customer service representative
,

• Responsible for handling inbound calls from customer's inquiries and complaints in a Financial / Bank Services environment.
• Maintain a positive, empathetic, compassionate, and professional attitude toward customers at all times. Resolve service problems like customer complaints, cause of the problem, etc.
• Ensure that customer queries are answered to their satisfaction and in a timely manner.
• Address customer's concerns related to the services and provided the best solutions for their ne...