Bilingual Customer Advisor (Croatian + English) – Athens

Bilingual Customer Advisor (Croatian + English) – Athens

Location: Athens, Greece
Start Date: 20 March 2026
Schedule: Monday–Sunday | Rotational shifts between 08:00–19:00
Work Model: On-site
Employment Type: Full-time

Role Overview

We are seeking a Croatian-speaking Customer Advisor to join a professional customer service team in Athens.

In this position, you will handle inbound customer inquiries, provide accurate support, and ensure all cases are managed efficiently in line with service standards and internal procedures.

Key Responsibilities

• Respond to customer inquiries via inbound phone lines

• Accurately log questions, feedback, and case details in internal systems

• Handle complaints according to company escalation policies

• Ensure all interactions are resolved within agr...