Bilingual Customer Advisors (FR/EN) for Canadian ISP (BtoB & BtoC) | Mohammadia (Morocco)

Join a dynamic company in the Call Center sector and contribute to excellent customer service. The opportunity is located in Mohammedia, a stimulating work environment where your talent will be recognized. As a Bilingual FR/EN Customer Advisor, your main mission will be to be the preferred link between our Canadian customers and the company, by offering fast and effective solutions.

Your role will be central in maintaining and improving customer satisfaction. You will handle a variety of requests, from product information to technical support, while ensuring a positive user experience. The goal is to build customer loyalty through the quality of your interactions and to actively contribute to achieving the qualitative and quantitative objectives set by the department.

Your days will be marked by a variety of essential tasks for the smooth running of our customer service. You will mana...