Bilingual Customer Care Representative in Milton

Support customer experience at Core-Mark Canada as a Bilingual Customer Care Representative in Milton. Utilize your French and English skills to resolve inquiries and deliver efficient service.
This is a 12-month contract role requiring excellent communication and problem-solving skills. You will provide assistance through in-person, telephone, and mail requests, ensuring customer satisfaction at every touchpoint. Your dedication to putting customers first will make a meaningful impact on their experience.
Key Responsibilities:
• Handle phone, written, and in-person customer inquiries
• Inform customers of pricing, shipping dates, and delays
• Process shorts, mis-picks, and billing adjustments
• Conduct account research to resolve customer issues
• Maintain accurate records and documentation
Requirements:
• Minimum one year of call center experience
• Fluency in both French and English
• Typing speed of at least 40 WPM
• Proficient in Microsoft Offic...