Bilingual Customer Care Representative

WELLS FARGO BANK
Full time Mississauga, Ontario Information and Record Clerks
Posted:
February 25, 2026
Location:
Mississauga, Ontario, Canada

Job Description

About this role:

Wells Fargo is seeking a Bilingual Customer Service Representative for a vacancy in our Mississauga office.

In this role, you will:
  • Support customers and ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
  • Interact with customer service team and perform moderately complex customer support tasks
  • Manage risk by following all policies and procedures and staying abreast of changes to them
  • Advocate for digital services such as online delivery of statements and other documents, eSign paperwork, and any other digital opportunities, as needed
  • Receive direction from customer service supervisor and escalate non-routine questions
Required Qualifications:
  • 2+ years of Cus...

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Job Overview

Job Type: Full time
Location: Mississauga, Canada
Posted: February 25, 2026
Deadline: April 06, 2026