Bilingual Customer Care Specialist at Sun Life

Explore a fulfilling career as a Bilingual Customer Care Specialist with Sun Life, blending your passion for service and language skills. This role allows you to assist Clients in both French and English.
Sun Life's Contact Centre is looking for dynamic individuals who can engage with clients and provide solutions to their inquiries. You'll work a flexible hybrid schedule while receiving competitive compensation and ongoing professional development. Your role is pivotal in making life brighter for clients.
Key Responsibilities:
• Facilitate Client inquiries regarding services and policies
• Diagnose issues to provide effective solutions
• Deliver additional product information for financial goals
• Communicate efficiently with Clients and advisors
Requirements:
• Bilingual in French and English, both spoken and written
• Customer-focused with problem-solving capabilities
• Background in call center, hospitality, or retail preferred
• Comfortable with te...