Bilingual Customer Experience Contact Center Agent

-Job description
If you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.
We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Bilingual Customer Experience Contact Center Agent.
**Role purpose**:
The team will handle inbound Spanish language telephone service and sales inquiries for Jade & Premier clients for the following HSBC Bank USA, N.A. products / services:
- Deposit
- Credit Card
- Select Credit
- ATM / Debit Card
- Online Banking (inclusive of token queries)
- Installment Loan
- Security Services
The B...