Bilingual Customer Expert — Multichannel Support

TP is seeking a Bilingual Customer Expert to join their team in Bogotá (North Point Mall). In this role, you will support customers in English by addressing inquiries, providing clear guidance, and delivering effective solutions. Your focus will be on understanding customer needs and ensuring a positive experience in every interaction.

The successful candidate will be a customer-focused professional with advanced English skills (B2+) and a proactive approach to problem-solving. This position offers benefits such as performance-based bonuses and an indefinite-term contract for stability.