Bilingual Customer Retention & Sales Specialist (Remote)

Iron Mountain in Bogotá is seeking a Customer Retention Specialist to manage client retention, resolve inquiries, and promote products to corporate clients. You will be responsible for supporting customer needs while driving sales and loyalty in our portfolio.

Applicants should have at least one year of customer service experience, strong bilingual communication skills, and proficiency with digital tools. This role offers competitive pay and a flexible hybrid work schedule.