Bilingual Customer Sales and Service Agent - Call Centre

Location: Montreal, QC, Canada (On-site)

Starting Salary: $17.75/hour

Branch: Contact Centers

Category: Unionized (UNIFOR)

Job Type: Full-Time

Opportunity

Air Canada is looking for Customer Sales and Service Agents to join our Contact Centre team in Montreal. This position is vitally important to our continued success as you will often be a customer’s first point of contact. Creating a great first impression will be down to you. Are you up for the challenge?

If you love working with people and take pride in delivering memorable customer service, you could be moments away from landing your perfect role.

What Your Day-to-day Looks Like

As a Customer Sales and Service Agent, you will provide exceptional customer service by answering every call promptly, courteously, and professionally. You will also:

• Be a knowledgeable source of information regarding flig...