Bilingual Customer Service Agent/ Bilingual Customer Service Representative

Location

Varies

Salary

Starting from $23.64/hr.

• Part‑time 30 hours/week (some roles may go full‑time)
• Rotational shifts, Monday to Saturday
• Work hours fall between 8:30 AM – 5:00 PM
• Schedules provided 2 weeks in advance

Additional Benefits

(For roles that convert to full‑time)

• Medical & dental
• RRSP
• Car allowance (as per internal policies)
• Vacation paid as a percentage

Reports

DES – Centre Supervisor / Deputy Supervisor

SUMMARY/PURPOSE

• Evaluates an applicant’s eligibility to apply for an Ontario Driver’s License.
• Assesses applicants’ identity documents for validity.
• Provides information and assistance related to Driver Examination services.
• To ensure the fair and proper issuance of an Ontario Driver’s License.

KEY RESPONSIBILITIES

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