Bilingual Customer Service Agent

0000050007 Royal Bank of Canada
Full time Burlington, Ontario Information and Record Clerks
Posted:
March 23, 2026
Location:
Burlington, Ontario, Canada

Job Description

Job Description

Fluency in both English and French is required for this position. What is the opportunity?​As a Portfolio Administration Team, you will provide superior client service and resolution at first point of contact for RCAP clients and sales/service partners for all related policy and procedures. This position also acts in an advisory capacity, providing information and insight/ advice to other service partners/third parties for more complex issues and escalates when appropriate.What will you do?
  • Use multiple systems and technology applications to provide efficient and effective single point of contact for clients and service partners/third parties relative to technical or procedural support for RCAP products/services

  • Draw on in-depth organization experience and product knowledge to act in an advisory capacity for service partners regarding products and services as well as systems/applications navigational support...

  • Apply for this Job

    Submit your application for the Bilingual Customer Service Agent position at 0000050007 Royal Bank of Canada.

    Apply Now Save for Later

    Job Overview

    Job Type: Full time
    Location: Burlington, Canada
    Posted: March 23, 2026
    Deadline: May 02, 2026