Bilingual Customer Service Associate - Freight & Shipments

FedEx Express México is hiring for a customer service role in Monterrey, Nuevo León.The position involves addressing customer inquiries, providing shipment updates, initiating deliveries, and resolving complaints, with an emphasis on customer satisfaction.The ideal candidate will possess a College Degree and be bilingual in English and Spanish, with strong problem-solving abilities and good computer skills.This role supports the FXF Mexico operations and offers an office environment.
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