Bilingual Customer Service Associate - Freight & Shipments

FedEx Express México is hiring for a customer service role in Monterrey, Nuevo León. The position involves addressing customer inquiries, providing shipment updates, initiating deliveries, and resolving complaints, with an emphasis on customer satisfaction.

The ideal candidate will possess a College Degree and be bilingual in English and Spanish, with strong problem-solving abilities and good computer skills. This role supports the FXF Mexico operations and offers an office environment.