Bilingual Customer Service Representative (B2)

Are you passionate about helping people and providing clear, timely solutions? In this role, you will be the voice of the company, supporting our customers with their inquiries, requests, and needs, while ensuring a positive experience in every interaction. If you enjoy communicating, actively listening, and resolving situations with empathy in a bilingual environment, this opportunity is for you.

Role Purpose

Provide comprehensive customer support through the different channels defined by the operation, ensuring a high-quality customer experience, effective resolution requests, and compliance with quality and productivity standards established by the company and the end client.

Educational Background

• High School Diploma.
• Preferably studies in administrative or related fields.

Required Experience

• Previous experience in phone-based customer service is a plus.
• Full availability required. <...