Bilingual Customer Service Representative - Call Center

ob description:

Bilingual Call Center Agent – Multiple Business Areas

On-site | Querétaro (Arboledas)
$14,000 MXN net + paid training

Scalepex is hiring full-time, long-term Bilingual Call Center Agents to join our team in Querétaro. This is a direct employment opportunity with Scalepex, offering stability, professional growth, and structured training.

We support U.S.-based clients across several business areas, including:

• Legal services (law firms & client support)
• Gas & Electricity services
• Medical diagnostic clinics (appointment scheduling)
• Sales Campaigns

Based on your experience, communication style, and strengths, you will be assigned to the business area where you can perform best and grow faster.

What you’ll do

• Handle inbound and/or outbound calls in a professional call center environment