Bilingual Customer Service Representative (Federal)

Position Type:
Permanent

As a Bilingual Customer Customer Service Representative in our federal contact center, you will provide support and service to our providers and members where you will have the opportunity to effectively problem solve and contribute positively to a team environment. Your objective in this role is to ensure that the person making the inquiry receives the highest level of customer service possible.

We offer:

• Monday to Friday shifts ending at 10 pm AT / No overnights / No weekends!
• We offer an extensive virtual paid training program, ensuring you are prepared to hit the floor and take calls.
• Permanent full-time position with opportunity to grow in a well-established organization.
• Flexible work arrangements and emphasis on work-life balance including remote and hybrid work options.
• Comprehensive health, vision and dental plan that is 100% employer paid effective on your ...