Bilingual Customer Service Representative

We’re looking for an English and French speaking Customer Service Representative to provide specialized customer service and administrative support to Lawson Products’ sales representative and customers.

Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed. The hours are 9:30-6:00 Monday-Friday and will require 3 days in the office.

We offer a competitive benefits package that includes vision, dental, medical benefits and retirement benefits, as well as a paid holiday and PTO package.

Responsibilities

• Receives, investigates, documents, and responds accurately to all inquiries (via phone, fax, email and other internal systems) including orders, returns, shipment status, products, and invoices in ac...