Bilingual Customer Service Representative

The Canadian Contact Center is looking for Bilingual Customer Service Representatives (French & English) to join our dynamic team. This is an exciting opportunity to make a real impact by delivering exceptional service and building meaningful connections with customers.

You’ll love working with us because we make it easy to start your career in a supportive and flexible environment. Our hybrid work model gives you the best of both worlds—collaboration in the office from Tuesday to Thursday and remote flexibility for the rest of the week. We celebrate wins, learn together, and help each other succeed. We’ll give you plenty of opportunities to grow, learn new skills, and build the career you want. Plus, you’ll enjoy perks like unlimited coffee, a positive atmosphere, and a team that truly values your well-being.

Responsibilities

• Provide exceptional customer service to policyholders, agents, and partners in French and English via inbound calls, email,...