Bilingual Customer Service Representative (Ottawa)

Bilingual Relocation Advisor

Job Information

• Location: Downtown Ottawa, Ontario (4‑6 weeks onsite training, followed by remote work based on performance)
• Security Requirement: Eligibility to obtain an enhanced Security Clearance (provided by the Government of Canada)
• Pay Rate: $22.00/hour
• Schedule: Full‑time, Monday–Friday with rotating monthly shifts:
  • 8:00 AM – 4:30 PM (EST)
  • 9:30 AM – 6:00 PM (EST)
  • 11:30 AM – 8:00 PM (EST)
• Vacancies: 10

About the Prospect

Our client is seeking a Bilingual Relocation Advisor who brings empathy, clarity, and confidence to individuals navigating major life transitions. In this role, you will support transferees as they move across regions and assignments, ensuring they feel informed, supported, and prepared at each stage of their journey.

You will join a collaborative Contact Centre en...