Bilingual Customer Service Representative Role

Excel as a Bilingual Customer Service Representative with Insight Global, serving a major Canadian bank. Your dual language skills will enhance customer relationships and expedite service delivery.
This position focuses on providing administrative support for retail and commercial transactions. You will manage inquiries and requests while collaborating with stakeholders to streamline service processes. Your ability to engage both French and English-speaking clients is essential for maintaining high customer satisfaction levels.
Key Responsibilities:
• Handle deposits and payments administration tasks
• Support service requests and fulfill customer inquiries
• Work collaboratively with internal teams to promote efficiency
• Ensure alignment with service level agreements
• Utilize Microsoft Office and other systems in daily tasks
Requirements:
• Proficiently bilingual in English and French
• 1-2 years in an analytical or communication role
• Familiarity w...